Domino’s pizza and Nuro are partnering to bring self driving pizza delivery vehicles to Houston, Texas. Starting this week, select customers ordering from Domino’s in Woodland Heights, located at 3209 Houston Avenue, can choose to have their pizza delivered by Nuro’s R2 robot. The Nuro R2 is a totally autonomous delivery vehicle that has U.S. Department of Transportation regulatory approval.
Here’s how it works:
- select customers who place a prepaid website order from the participating Domino’s store can opt to have their order delivered by R2.
- Customers who are selected will receive text alerts, which will update them on R2’s location and provide them with a unique PIN to retrieve their order. Customers may also track the vehicle via GPS on their order confirmation page.
- Once R2 arrives, customers will be prompted to enter their PIN on the bot’s touchscreen.
- R2’s doors will then gently open upward, revealing the customer’s hot Domino’s order.
“We’re excited to continue innovating the delivery experience for Domino’s customers by testing autonomous delivery with Nuro in Houston. There is still so much for our brand to learn about the autonomous delivery space. This program will allow us to better understand how customers respond to the deliveries, how they interact with the robot and how it affects store operations. The growing demand for great-tasting pizza creates the need for more deliveries, and we look forward to seeing how autonomous delivery can work along with Domino’s existing delivery experts to better support the customers’ needs.”
Dennis Maloney, Domino’s senior vice president and chief innovation officer
